We appreciate your selection of our office for your medical condition. We wish to provide you with the best possible care and hope that this pamphlet will give you a clear understanding of our practice and policies.
Mission Statement
To provide the care, testing and treatment tailored to your needs.
Before Your First Visit
When you call for an appointment, be sure to have all of your insurance information available. Please state whether this is your frst visit or a return visit. This will assure proper scheduling to allow sufficient time for your evaluation and will minimize waiting time. We will be happy to verify your insurance benefits for you. You will need to obtain any necessary referrals from your primary care physician and bring the referral with you to your visit.
Patient Forms
Please print and fill out these forms so we can expedite your first visit:
New Patient Forms (For Neurology) [ PDF ] [ Online Form ]
Patient Instructions for EMG Testing (For Neurology Patients)
Click here to download it.
Your First Visit
We ask that you come 15-30 minutes before your scheduled appointment to give us time to get some of your medical history. We also ask that you bring your medical records with you if you have had a previous evaluation or treatment of your condition. It is very important that you bring a list of your current medications including the name, dosage and prescribing physician to each visit. We do our very best to adhere to your scheduled appointment time, however, because the practice of medicine often presents emergencies or unexpected patent concerns, there may be times we are running behind schedule. We realize that your time is very valuable and appreciate your patience and understanding if this should occur.
What is a Neurologist?
A neurologist is a medical doctor who specializes in disorders of the nervous system. Training for neurologists consists of college, medical school, and four to six years of specialized training in neurology. Neurologists see patents with disorders of the nervous system, including the brain, spinal cord, nerves, and muscles. Illnesses or injuries that may benefit from a consultation include:
- Numbness, tingling, or pain in arms or legs
- Weakness
- Neck and back pain
- Carpal tunnel syndrome
- Stroke/Transient Ischemic Attack (TIA)
- Seizure or Epilepsy
- Headache
- Multiple sclerosis
- Myasthenia gravis
- Immune disorders of the nervous system
- Tremor or other movement disorders
- Parkinson’s Disease
- Memory loss and dementia
- Alzheimer’s Disease
Neurologists do not perform surgery but do supervise the continuing treatment of their patents if surgery is necessary.
Referrals
If you are referred to our office by your doctor, please give us his or her name and address. Unless you indicate otherwise, we will send your doctor a written report of our findings and treatment. If you were referred to us by a patent, family member or friend, we would appreciate knowing that as well.
Office Information
Our office is open from 8:30am to 5:00pm, Monday through Friday. All patents will be seen by appointment only. If there is an emergency, please let the receptionist know and she will advise you. If you have an appointment and are unable to keep it, please let us know at the earliest possible time. We would appreciate at least 48 hours notice in order to make the time available to another patent.
Telephone Calls
The office numbers are 713-790-1775. The office staff will answer your questions about insurance and appointments. If you have a medical problem, the information will be relayed to the medical staff who will return your call at the earliest opportunity.
Fees
After each visit, you will receive an itemized statement for the services rendered. The statement you receive will serve as your record for income tax purposes. If you have any questions about the charges or your insurance coverage, please discuss them with the office staff.
Prescriptions and Refills
Prescriptions are carefully planned by the doctor so that there will be enough medication for you until your next office visit. In the event that your medication runs out before your next visit, you or your pharmacist may call or fax the office during regular office hours and request a refill authorization. Please schedule an appointment with our office for medication refill if it has been more than 1 year since the doctor has seen you.
Payment Policy
We accept cash, checks, MasterCard, Visa, Discover and American Express. Your deductible and coinsurance portion is expected in full at the time of services. You are directly responsible for payment of all charges for services rendered regardless of insurance coverage. Statements for hospital care are mailed monthly and accounts are due upon receipt. Accounts not paid in full within 60 days are considered delinquent and may be placed with a collection agency. If you have any concerns, please contact our office Coordinator.
Insurance
If you provide our office with your health insurance information, we will assist you in reimbursement of your health insurance benefits. We will ask you to provide us with a copy of the front and back of any insurance cards prior to your visit so that we may verify benefits. You may fax these to our office at 713-790-1605. We fle most insurance claims for our patents, however, you will be expected to pay any copayments, co-insurance, deductible or other non-covered amounts at the time of service. We participate in several insurance programs including various PPOs, HMOs, and Medicare.
Suggestions and Feedback
We will consider it a favor if you would give us any suggestions on improving our services to you. Referring your family member or friend to us is always the highest compliment.
Location
Scurlock Tower is located in the Texas Medical Center on Fannin Street, across from Houston Methodist Hospital. The office address is 6560 Fannin St., Suite 1630, Houston, TX 77030.
Hospitals Serviced
Dr. Tiwari is on the medical staff of St. Luke’s Hospital and Houston Methodist Hospital.
Emergencies
If you have a medical emergency, call 911. If you have an urgent problem, please call Dr. Tiwari at 713-790-1775. During office hours, your call will be referred to the appropriate medical staff member. After hours, your call will go through our answering service and they will contact Dr. Tiwari or the appropriate physician on call to assist you.
